We respect your privacy

Combined Heating and Cooling (CHC) respects each individual’s right to personal privacy.  We will collect and use information through our Web site only in the ways disclosed in this statement.  This statement applies solely to information collected at our CHC Web site.


What is Personal Information and why do we collect it?

Personal Information is information that identifies an individual.

Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers. Other information we request is optional. 
We collect your Personal Information for the primary purpose of providing our services to you. This information is intended to assist you to make a decision and to enable CHC to provide a personal assessment of your requirements and provide you with a quote.


We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time; all you need to do is let us know.
Users who provide information will receive periodic email announcements regarding our services, new products and industry trends. Out of respect for the privacy of our users we present the option to not receive these types of communications.


Maintaining the Quality of your Personal Information

It is an important part of providing our services to you that your Personal Information is up to date. CHC provides that we take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.

It is important that you advise us at the earliest opportunity of any changes to your Personal Information so that our records can be updated.


Policy Updates

This Policy may change from time to time, at the sole discretion of CHC. Policy updates will be notified on this website and by email to all our subscribers.


General Disclaimers

CHC does not actively market to children, and we never knowingly ask a child under 18 to divulge personal information.
We do not employ cookies. A cookie is a small text file that a Web server places on a user’s computer hard drive to be a unique identifier.
Personally collected data will not be shared with any third parties.
If our policy on information collection or uses changes, will advise you email in a timely fashion.


Complaints

You can lodge a complaint with us about any breach of our Privacy Policy and our privacy obligations to you by contacting us.


Privacy Policy Enquiries

If you have any queries about our Privacy Policy please contact our office at:

Combined Heating and Cooling Pty Limited
P.O. Box 6050
West Gosford NSW 2250
Ph:         02 9144 4327
Ph:         02 4324 7400
Fax:       02 4324 7339